Our support team is ready to help

Get in touch with Pro1Xchange

Contact Information

Address

The Shard, 32 London Bridge St, London SE1 9SG, UK

Business Hours
Saturday - Thursday 8:00 AM - 10:00 PM
Friday Closed
Follow us on

Send Us a Message

Fill in the form below and our team will get back to you within 24 hours

Please enter your full name
Please enter a valid email address
Please choose a subject
Please write your message

Your message has been sent successfully!

Thank you for contacting us. Our support team will get back to you within 24 hours.

Find Us on the Map

FAQ

How long does it take to reply to messages?
We reply to all messages within 24 hours at most. For urgent inquiries, we recommend contacting us on WhatsApp for an instant reply.
Is support available in Arabic?
Yes, our support team speaks Arabic, English and French. You can contact us in any of these languages.
What are your official business hours?
We are open Saturday to Thursday, 8:00 AM to 10:00 PM London time. Friday is our weekly day off.
How do I submit a complaint?
You can submit a complaint through the contact form by selecting "Complaint" from the subject list, or by emailing us directly at support@customer.pro1xchange.io

Ready to start your money transfers?

Join thousands of customers who trust our secure and fast services